How to access Jardiance (empagliflozin) from India: the CDSCO named-patient pathway
By Reserve Meds · Clinical & regulatory team · Last reviewed 2026-05-16
Quick orientation
Jardiance (empagliflozin) is an FDA-approved SGLT2 inhibitor developed by Boehringer Ingelheim and Eli Lilly, first approved in 2014. It is a selective sodium-glucose co-transporter 2 (SGLT2) inhibitor that blocks glucose reabsorption in the renal proximal tubule and produces glycosuria, with downstream cardiovascular and renal benefits independent of glucose lowering. FDA-approved indications cover type-2 diabetes mellitus (glycaemic control), reduction of cardiovascular death in adults with type-2 diabetes and established cardiovascular disease, treatment of heart failure across the full ejection-fraction spectrum, and reduction of progression of chronic kidney disease. Jardiance is taken orally once daily, 10 mg starting dose with an option to increase to 25 mg for additional glycaemic control in type-2 diabetes. Heart-failure and CKD dosing is 10 mg daily.
US WAC reference: approximately USD 7,000 per year at 10 mg or 25 mg daily dosing. approximately USD 580 to 620 per month at US WAC.
Why Indian patients route Jardiance via the named-patient pathway
India's pharmaceutical access framework is governed by the Central Drugs Standard Control Organisation (CDSCO) under the Drugs and Cosmetics Act, 1940 and the New Drugs and Clinical Trials Rules, 2019. Rule 36 of these Rules provides a named-patient import mechanism that allows a licensed physician (or the patient, with prescription) to import a specific medicine for a specific patient where the locally available channel does not meet the clinical need.
The most common Rule 36 triggers for Jardiance are: (a) the prescribed presentation, strength, or formulation is not locally registered or not currently in stock at the patient's tertiary centre, (b) registration of a newer indication has lagged behind the FDA approval, (c) the patient requires the originator manufacturer for continuity from a prior course of treatment, or (d) local supply has been inconsistent and the treating physician judges that bridge supply is clinically necessary.
Empagliflozin and several Indian generics are available locally, and most Indian patients are best served by the local channel; where formulary, presentation, or supply gaps arise for the originator brand, the named-patient route is sometimes requested. Because Jardiance is shelf-stable (stored at room temperature 20 to 25 degrees Celsius), logistics are simpler than for cold-chain biologics, but presentation fidelity (correct strength, correct manufacturer batch, correct expiry) still requires deliberate coordination.
The Indian tertiary-hospital ecosystem - Apollo, Tata Memorial, AIIMS, CMC Vellore, Max, Kokilaben, Medanta, Fortis, Manipal - has the endocrinologists, cardiologists, and nephrologists, infusion-suite or self-injection-training infrastructure, and laboratory monitoring capacity to support Jardiance therapy once supply is in hand. The named-patient channel exists to bridge the supply side; the clinical infrastructure is already there.
Indian payers (public and private) treat Jardiance unevenly. Public-channel access is limited. Private insurers and corporate plans sometimes reimburse named-patient imports on case-by-case approval but typically require prior-authorisation and documented failure or inadequate response on conventional therapy. Most patients budget for cash-pay as the default and submit for reimbursement after the fact.
The CDSCO named-patient pathway for Jardiance, step by step
- Consultation with your treating endocrinologist, cardiologist, or nephrologist. Eligibility for Jardiance is a clinical decision based on diagnosis, prior therapy, and indication-specific criteria.
- Clinical rationale documented. Your physician documents the indication, dose, prior-therapy history, and the reason the local channel does not meet the need (the formulary-gap or supply-gap justification under Rule 36).
- CDSCO application filed. Your physician (or the importing pharmacy partner) files the personal-import / named-patient documentation with CDSCO. The application identifies the patient (anonymised reference), specifies the medicine, dose, and quantity, and attaches the prescription and clinical letter.
- US-side sourcing. Reserve Meds coordinates with our US-licensed specialty wholesale partner under DSCSA chain-of-custody, with manufacturer-direct sourcing where possible.
- Shipment. Standard ambient shipment with documented chain of custody from US dispensing pharmacy to Indian tertiary centre.
- Arrival and administration. Jardiance is delivered to the designated tertiary centre or, where the presentation supports it, directly to the patient for at-home administration. Jardiance is taken orally once daily, 10 mg starting dose with an option to increase to 25 mg for additional glycaemic control in type-2 diabetes.
- Ongoing coordination. Reserve Meds supports re-supply cadence aligned to the dosing schedule and coordinates documentation for follow-up CDSCO filings if required.
Where Jardiance is administered or dispensed in India
Indian tertiary centres with the endocrinologists, cardiologists, and nephrologists infrastructure to support Jardiance typically include:
- Apollo Hospitals, Indraprastha (Delhi) and the broader Apollo network across Chennai, Hyderabad, Bengaluru, and Mumbai
- Tata Memorial Hospital (Mumbai) for oncology-adjacent and complex-comorbidity cases
- All India Institute of Medical Sciences, AIIMS (Delhi) for tertiary specialty consultations
- Christian Medical College, CMC Vellore for endocrinologist, and related care
- Max Super Speciality Hospital, Saket (Delhi)
- Kokilaben Dhirubhai Ambani Hospital (Mumbai)
- Medanta - The Medicity (Gurgaon)
- Fortis Memorial Research Institute (Gurgaon)
- Manipal Hospitals (Bengaluru) and the broader Manipal network
Choice of centre is a clinical decision; Reserve Meds coordinates supply to the centre your treating physician designates and does not direct referral.
Real cost picture for Jardiance in India via the named-patient pathway
The cash-pay total for Jardiance via this channel decomposes into three components: drug cost, logistics, and concierge coordination.
- Drug cost (US WAC reference). approximately USD 7,000 per year at 10 mg or 25 mg daily dosing. At an indicative 83 INR per USD reference, annual drug-only cost translates to roughly INR 5.8 lakh before logistics and concierge fees.
- Logistics and 3PL. Ambient shipment with customs handling. Indicative incremental cost is in the high-hundreds USD per shipment depending on quantity.
- Reserve Meds concierge fee. Tiered as a percentage of drug cost, disclosed at intake on the firm quote.
Reserve Meds issues an indicative range at the start of intake and a firm delivered quote after your physician's documents are uploaded. We do not collect a deposit at intake; payment is wired only after a firm quote is accepted. See our cost-range methodology.
Some Indian private insurers reimburse named-patient imports on case-by-case approval. We supply documentation for your submission; reimbursement is not guaranteed and is not promised by Reserve Meds.
Typical timeline
From the moment a complete CDSCO application is filed to the moment Jardiance arrives at the designated Indian tertiary centre, the indicative timeline is 10 to 21 days. CDSCO review of a well-documented Rule 36 application typically takes 5 to 10 working days; US-side sourcing and release add 2 to 5 working days. For ambient shipments, transit is typically 3 to 7 days from US release to Indian tertiary-centre receipt.
Re-supply is generally faster (7 to 14 days end-to-end) once the pathway is established and the patient profile is on file.
Fulfillment availability is limited to our first cohort, and all timelines published on this site are indicative. If your clinical situation is time-sensitive, flag that when you
What your physician needs to provide
The CDSCO named-patient application is built around the physician's clinical letter and the prescription. Your treating endocrinologist, cardiologist, or nephrologist will typically need to provide:
- Clinical justification letter. Diagnosis, prior-therapy history, response and tolerability of prior agents, and the clinical rationale for Jardiance as the indicated next step.
- MCI / NMC registration. Verification of the physician's Indian medical-council registration (Medical Council of India, now National Medical Commission).
- Patient identifier. Anonymised reference where possible, full identification where the application requires it.
- Prescription. Brand name, strength, dose, quantity, and duration of supply.
- Formulary-gap or supply-gap justification. Specific statement of why the local channel does not meet the clinical need for this patient (the Rule 36 trigger).
- Monitoring plan. Renal function (egfr), volume status, ketone monitoring in high-risk patients (history of dka, low-carbohydrate diet, or perioperative state), and standard glycaemic measures in diabetes use.
- Adverse-event reporting commitment. A statement that the physician will report any serious adverse events through CDSCO pharmacovigilance channels.
Reserve Meds provides a physician documentation kit that bundles the templates CDSCO reviewers expect and a worked example for your physician's reference.
Frequently asked
Is the originator necessary if Indian generics are available? For most patients, no - generic empagliflozin is appropriate. Reserve Meds defers to your treating physician; we only coordinate when there is a documented reason the local channel does not meet the need.
Can Jardiance be used without diabetes? Yes. Jardiance is FDA-approved for heart failure and CKD regardless of diabetes status.
What is the DKA risk? Euglycaemic ketoacidosis is a rare but serious risk. Your physician will counsel on illness-day rules, perioperative discontinuation, and ketone monitoring.
Are there meaningful interactions with other agents? Diuretics may potentiate volume depletion; insulin and sulfonylureas may increase hypoglycaemia risk. Your physician adjusts the regimen.
How long until kidney and heart benefits appear? Cardiovascular event reduction emerges within the first three to six months; renal-protection benefit continues over years of therapy.
Is this legal? Yes, when executed through the CDSCO Rule 36 personal-import / named-patient framework. See our trust and compliance page.
Can Reserve Meds promise insurance reimbursement? No. Reimbursement is determined by your insurer and your specific policy. We supply documentation; we do not promise outcomes.
Where Reserve Meds fits in
Reserve Meds is a US-based concierge coordinator for cross-border specialty medicine. For Jardiance specifically, we provide:
- Sourcing. US-licensed specialty wholesale partner under DSCSA chain-of-custody, manufacturer-direct where possible.
- Documentation. CDSCO-ready documentation package for your physician and a worked example for the Rule 36 application.
- Logistics. Ambient shipment, customs handling, and delivery to the designated tertiary centre.
- Concierge case lead. A named point of contact throughout intake, application, shipment, and re-supply cadence.
What we do not do. We are not the prescriber. We do not practice medicine. We are not the dispensing pharmacy. All clinical decisions remain with your treating physician. We are in pre-launch and operate on a waitlist basis. If Jardiance is already available to you locally for your indication, stay on the local channel.
Next step
Reserved for you.
Composite case examples. This content is for general information and does not constitute medical advice.
Clinical & regulatory review: Reserve Meds clinical team and AI regulatory-counsel review pipeline. Last medically reviewed: 2026-05-16.