Private medicine access for Gulf families
The US-approved medicine your doctor wants, arranged for your family legally and discreetly.
Can my family get a US medicine that is not registered at home? Often, yes. In many countries, an unregistered medicine can be imported for one named patient when the treating doctor requests it. In Saudi Arabia, the SFDA runs a Named Patient Program and a Special Access Program for this. Rules differ by country, so we check the route for yours first.
Reserve Meds is a digital health company. We prepare the paperwork with your doctor and hospital, and the medicine is supplied through a US-licensed pharmaceutical wholesale partner.
Source: SFDA, Regulatory Framework for Rare Diseases Drugs v1.0 (August 2026), section 2.1. Read the SFDA document
Prefer to keep things private? Use our private request. Initials are fine to start.
Ask about a medicine
We reply within one business day. On WhatsApp we usually reply the same day.
- A digital health company, not a pharmacy
- Supplied through a US-licensed pharmaceutical wholesale partner
- Your doctor makes every medical decision
- A written quote before you commit
How it works
Four clear steps, from first question to delivery
You can start with just the medicine name and your country. A family member can ask on the patient's behalf.
Tell us the medicine
You, a relative or your doctor share the medicine and the country, by the form or on WhatsApp.
We check the route
We check whether the medicine is registered in your country and, if not, which legal route may apply. If there is no legal route, we tell you plainly.
Paperwork and written quote
We prepare the supply documents and help your doctor and hospital with what the regulator asks for. You get a written quote before you commit.
Supply and delivery
A US-licensed wholesale partner supplies the medicine. It is shipped to your doctor or hospital with the right storage.
What we help with
Medicines that are hard to get at home
We coordinate access to FDA-approved medicines for patients whose treating doctor has prescribed them.
Rare disease medicines
Enzyme replacement, gene-targeted and other orphan medicines that are often not registered in smaller markets.
Newly approved US medicines
Registration in Gulf countries often comes later than US approval. Our tracker lists recent FDA approvals and whether we found them on public Gulf registers.
Specialty medicines
Cancer medicines, biologics and other specialty treatments. For cell and gene therapies, we coordinate with a qualified treatment centre.
Named patient and special access
When a medicine is not registered, a named-patient or special access route may allow it for one patient. We explain the route and prepare the documents with your doctor.
Medicines still in clinical trials are only available through the manufacturer's own expanded access program, requested by the treating doctor. We can explain that route, but we do not supply these medicines. About expanded access
Where to start
Choose the way that suits you
For families
Private request
A discreet way to ask. Minimal details to start, and initials are fine.
Make a private requestPlain answers
Answers hub
Common questions about getting US-approved, rare and new medicines in the Gulf, each answer with its source.
Read the answersNew approvals
US-approved, not yet registered in the Gulf
Recent FDA approvals checked against public registers in Saudi Arabia and Abu Dhabi, with the date checked.
Open the trackerFor hospitals and doctors
Gulf hospitals and treating physicians
How international patient departments and hospital pharmacy teams can obtain a medicine for a named patient.
For hospitalsWhat you can rely on
Calm, honest and discreet
- Honest about the routeIf there is no legal way to bring a medicine into your country, we say so before you spend anything.
- Your doctor decidesWe do not give medical advice. Nothing is supplied without a prescription from your licensed treating doctor.
- Clear feesYour coordination fee is quoted in writing for your case before you commit. No hidden charges.
- Privacy by defaultWe ask only for what we need to start. We do not share your health information without your consent, except where the law requires it.
- Documented US supplyMedicines are supplied through a US-licensed pharmaceutical wholesale partner, never from unknown sources.
- A real replyWe reply within one business day. On WhatsApp we usually reply the same day.
Common questions
Before you ask
Is Reserve Meds a pharmacy?
No. Reserve Meds is a digital health company. Medicines are supplied through a US-licensed pharmaceutical wholesale partner. We coordinate the route, the documents and the delivery with your doctor.
How much does it cost?
Quote on request. Your coordination fee is quoted in writing for your case before you commit. No hidden charges.
Can I ask on behalf of a parent or child?
Yes. A family member can contact us for the patient. We will need a prescription from the treating doctor before anything is supplied.
Do you supply medicines that are still in clinical trials?
No. Those are only available through the manufacturer's expanded access program, requested by the treating doctor. We can explain how that works.
Which countries do you help with?
We focus on Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain and Oman, and we also help families in India, Pakistan and other countries. Rules differ by country, and we check yours first.
Tell us the medicine. We will tell you the route.
We reply within one business day. On WhatsApp we usually reply the same day.
Priority guides
Start here: Duchenne muscular dystrophy, recently FDA-approved medicines, and key Saudi Arabia and UAE guides.