Terms of service

These Terms are an agreement between you and Reserve Meds, Inc., a Delaware corporation ("Reserve Meds", "we"). Reserve Meds is a digital health company. Medicines are supplied through a US-licensed pharmaceutical wholesale partner.

Review status: reviewed by the Reserve Meds compliance team.

1. Acceptance

By using this website or submitting a request, you accept these Terms. If you do not accept, do not use the site.

2. Not medical advice

Information on this website is for general informational purposes only and is not medical advice. Always consult a licensed physician for medical decisions. We do not establish a physician-patient relationship by virtue of your use of this site.

3. Eligibility

Services are available only to patients with a valid prescription from a licensed physician and a destination country recognizing NPP or personal-import pathways. We reserve the right to decline requests at our sole discretion.

4. Pricing & payment

We do not publish prices. Every case gets a written custom quote before you commit. Prepayment is required. The currency, payment method and refund terms are set out in your written quote and case documents.

5. No guarantees of supply

Some drugs are allocated, restricted, or in shortage. We do not guarantee availability. We do not charge for drugs we cannot source.

6. Shipping risk

Title and risk transfer at the destination-country port of entry. We are not responsible for destination-country customs seizures when those arise from factors outside our control.

7. Intellectual property

All content on this site is owned by Reserve Meds or used under license. You may not copy, redistribute, or use our content for commercial purposes without permission.

8. Limitation of liability

To the maximum extent permitted by applicable law, our aggregate liability for any claim is limited to the amount you paid us for the relevant transaction.

9. Governing law

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict-of-laws rules. The state and federal courts located in New York, New York have jurisdiction over any dispute, except where the law of your country gives you a right to bring a claim where you live.

10. Changes

We may update these Terms; material changes will be notified on this page.

11. Language

If the English and Arabic versions differ, the English version applies.