Access in Dubai, UAE

Regulatory framework

Dubai runs the emirate-level Named Patient / compassionate-use pathway through Dubai Health Authority (DHA), coordinated with the federal Ministry of Health and Prevention (MoHAP) where required. Dubai-licensed physicians apply on behalf of individual patients for drugs not registered in-country or not stocked at the dispensing facility. Tertiary hospitals such as American Hospital Dubai, Mediclinic City Hospital, and King's College Hospital London Dubai use this workflow routinely.

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Typical timeline

For patients in Dubai requesting a specialty drug through Reserve Meds, the end-to-end timeline from initial request to drug delivery typically ranges 2-8 weeks. Timing depends on the specific drug, the clinical justification, and destination-regulator review pace.

What a typical process looks like

1. Patient or physician submits a request with drug name and indication.
2. We verify clinical appropriateness and document eligibility.
3. Treating physician issues prescription and clinical justification.
4. Country-specific regulatory documentation is prepared and submitted.
5. Patient pre-pays; we source via DSCSA-compliant US wholesaler.
6. Drug ships cold-chain to destination physician or hospital pharmacy.
7. Physician receives, confirms storage, and begins treatment.

Popular drug requests from Dubai